Conway, SC · Horry County
How to Reach Us in Conway, SC: Call, Describe the Problem, Get a Plan
Call to describe the problem, and we will say what we can do and what to expect. There are no forms to fill in.
Call (833) 571-0120: no forms, chat box or booking calendar
The fastest way to reach us is by phone: (833) 571-0120. This site has no contact forms, no chat box and no booking calendar, so there is nothing to fill in and wait on. You describe the problem to a person and hear what we can do.
We do not publish office hours on this site, and we do not promise an arrival time before we know where you are and what is wrong. If water is running, shut off the main valve first; if you smell gas, leave the building and call 911 and Dominion Energy South Carolina at 800-815-0083 before you call us.
What to have ready when you call
- The street address and ZIP code, and the nearest cross street if you are in a newer subdivision.
- What is happening: where the water is, what you hear or smell, and when it started.
- What you have already done, such as closing the main valve or turning off the water heater.
- Whether you are on city water and sewer, the Grand Strand Water and Sewer Authority, or a well or septic system. Your bill shows it, and we do not service septic or wells.
With that, we can say whether the job fits one of the services we handle and whether your address is within our range. The areas we serve page lists the places with their own pages.
Where we work
Our service area is centered on Conway, SC, in Horry County, and reaches ZIP codes 29526, 29527 and 29528 along with nearby towns and neighborhoods. The map shows the area. Our address is 3185 Church St, Conway, SC 29526. The work happens at your home, so call before you visit.
Email for questions that can wait, and what not to send
If a phone call is not possible, you can write to [email protected]. Email is slower than a call and not a good way to report an active leak, so use it for questions that can wait. Please do not send photos or documents containing account numbers or other private details.
Questions about how plumbing jobs work are answered in the FAQs, and the cost guide explains price ranges.
Call and tell us what you see, hear or smell
Call and tell us what you see, hear or smell, and where you are.